Agent overview
Agents support onboarding, verification, deal coordination, local markets, tickets, and commission tracking.
Lifecycle
Onboard users → support verification → assist active deals → track regional activity and tickets → report performance.
Supports buyers, suppliers, and brokers in assigned regions; escalates to admin when required.
Registration (illustrative)
- Personal / company profile
- Region
- Role: sales / onboarding / support
- KYC
Core capabilities in this demo
- Onboarding, verification support, deal assistance.
- Local market management, communication hub, activity tracking.
- Commission tracking, support tickets, performance metrics.
Shared system layers
These span roles; each module preview focuses on its slice — not repeated in full on every page.
- BinaxPay Wallet & Escrow (payment readiness and release conditions).
- Documents (invoices, contracts, certificates, packing lists).
- Shipments & Logistics (tracking, milestones, handoffs).
- Customs & Compliance (clearance progress and duty/tax visibility).
- Notifications (payments, delays, orders, customs updates).
- Disputes & Returns (claims workflow shell).
- Ratings & Feedback (supplier performance signals).
- Reports & Analytics (trade, payment, and shipment summaries).